If your device cannot connect to the Softbank network automatically, please try performing a manual network selection. On most Android devices, you can perform a manual network selection by following the steps below – After following the steps above, please choose the “Select Manually” option and your device will perform a network search. You can […]
Category: Failed Network Connection
USA Coverage Issues
Due to changes with the setup of your Mobal service, some customers will experience no coverage in the US. In this case you may see the error “No Service” or “Emergency calls only”. What has changed? For coverage in the US, your Mobal service will use the AT&T network. As their 2G service shut down at […]
2G Coverage Issues
Currently, your Mobal World Phone/SIM service will use either 2G or 3G networks. The type of network used will depend on your location. As can be expected, technology advances over time and older services become obsolete. Considering the restrictions of 2G (first launched in 1991!) and the improvements provided by 3G and 4G coverage (launched […]
Samsung Galaxy Ace Style SM-G310HN
If your ‘Samsung Galaxy Ace Style SM-G310HN’ device is failing to connect to a local network, this would usually indicate that the phone is being used in a location with limited network coverage / poor signal strength. To test this, please try performing a network search to select a network manually – “Apps” > “Settings” […]
Samsung Galaxy Ace 2 GT-i8160
If your ‘Samsung Galaxy Ace 2 GT-i8160’ device is failing to connect to a local network, this would usually indicate that the phone is being used in a location with limited network coverage / poor signal strength. To test this, please try performing a network search to select a network manually – “Apps” > “Settings” […]
Samsung Galaxy Trend Plus GT-S7580
If your ‘Samsung Galaxy Trend Plus GT-S7580’ device is failing to connect to a local network, this would usually indicate that the phone is being used in a location with limited network coverage / poor signal strength. To test this, please try performing a network search to select a network manually – “Apps” > “Settings” […]
Blu Zoey
If your device displays a “No Service” or an “Emergency Calls” only message, this would usually indicate that you are in a location with poor signal strength / limited network coverage. As a further test however, we would recommend attempting to select a network manually – 1) Go to the main ‘Menu’ by pressing the […]
Generic Guide for Android Phones
The following troubleshooting advice is intended as a general guide only. The features and menus on your device may be different so you will need to refer to your device’s user guide and if necessary, contact the manufacturer direct. If your device is not registering with any networks (device shows no signal strength, or a […]
Generic Guide for iPhones
The following troubleshooting advice is intended as a general guide only. The features and menus on your device may be different so you will need to refer to your device’s user guide and if necessary, contact the manufacturer direct. If your device is not registering with any networks (device shows no signal strength, or a […]
Generic Guide for Windows Phones
The following troubleshooting advice is intended as a general guide only. The features and menus on your device may be different so you will need to refer to your device’s user guide and if necessary, contact the manufacturer direct. If your device is not registering with any networks (device shows no signal strength, or a […]