Using Cellular Data

We can confirm that your ‘Mobal World’ SIM card is capable of accessing the internet using cellular data. If you are using a cellular data enabled device, please follow the instructions below to connect – Setting up your device: Please enable the options for “Mobile/Cellular Data” and “Data Roaming” on your device. Please ensure that […]

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Tracking Cellular Data Usage

Unfortunately, we are unable to provide a live record of your cellular data usage as this information is passed on to us with a delay. Should you wish to keep a record of your estimated usage (as it occurs), you would need to use a cellular data usage monitor on your device. Depending on the […]

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Can I use Cellular Data with my Phone/SIM?

To protect you from unexpected high charges, Cellular Data is permanently disabled on this service.  We can therefore guarantee that we will never bill you for data charges! If you have a WiFi-enabled device, you can still connect to WiFi to browse the internet, email, use social media, etc. Note: We do not offer the […]

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Can I use tethering/use my phone as a hotspot?

Yes! – As we do not restrict data sharing, there is no reason why you would not be able to share the connection with other devices via WiFi (providing your device supports a “mobile hotspot” feature). If you share the data connection you should consider the impact this would have on bandwidth as multiple devices […]

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Using Google Maps

We often get asked how much data Google Maps uses and it’s a difficult answer because it depends on quite a lot of factors. When using Google Maps while driving however, you will usually find that this application uses no more than 10MB per hour. If you will not have access to cellular data for […]

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HERE WeGo – Offline Maps & GPS (Alternative to Google Maps)

If you’re traveling around, a navigation app for your phone is incredibly useful. If you have a data connection you can use the map application that comes with your phone – such as Apple Maps or Google Maps, however we think that the HERE WeGo app is a really useful alternative. HERE WeGo has a […]

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No Option To Add A New ‘APN’ (iPhone)

If you cannot see an option to enter an APN (Access Point Name) and you have confirmed that your device is fully unlocked, please connect your phone to WiFi and click on or copy the following link into your web browser: https://www.mobal.com/files/softbank4g.mobileconfig This will take you to a page where you can install the correct […]

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Can I use tethering/use my phone as a hotspot?

Unfortunately, data sharing is not available with this service so you will not be able to create a personal hotspot, even if your phone shows this as an option. Please note the service will only work in cellphones, it will not work in data-only devices (such as Tablets or MiFis) so switching to another device […]

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What Speeds Can I Expect With The Unlimited Data Plan?

If you activate the service on the 15 or 30 day Unlimited Data plan you will get 7GB of high speed data for that service period. If you activate the service on an ongoing basis your service periods will be calendar monthly based and you will get 7GB of high speed data each month; i.e. […]

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