Declined Charges: If we have been unable to take payment for your most recent bill, your account will be partially locked down. While this restriction is in place, you will only be able to see details of the outstanding charge and the option to make payment for that specific bill. Once you have clicked […]
Articles Tagged: outstanding
Billing Issues While Travelling
Declined Charges: On occasion, we may encounter an issue with processing a charge for a customer while they are traveling. The vast majority of these issues are caused by a restriction on international charges (that has been applied by the provider of the payment method being used). Please be advised that charges from Mobal will […]