Chargeable Usage: You can view the usage rates for your ‘Mobal World’ SIM card by clicking on the button below: Alternatively, a link to your usage rates can also be found by logging in to your Mobal online account: www.mobal.com/myaccount Once you have logged in to your Mobal online account, please visit the “Services” section […]
Articles Tagged: billing
Refunded Transactions
Refund Delays: If you have recently contacted us about an issue on your account and a refund has been applied, please note that refunds can take 7-10 business days before they are returned to your account. If after 10 business days you still can’t see your refund, please contact us and we can tell you […]
How am I billed for usage?
Billing Procedures: Please be advised that details of your usage are passed on to us with a delay and then billed to the payment method we hold for you on a post-paid basis. Charges are processed from our Head Office in the UK and so it is important to let the provider of your payment […]
Is My Information Secure
Security Concerns: We can confirm that the Mobal website is SSL secure and it is regularly checked by an independent security service. Mobal Communications is committed to protecting your information during the initial order process and for the entire duration of your time as a valued customer. For more information, please review the: Mobal Group […]