Termination Requests

Cancellation Requests When you are ready to terminate your Wi-Fi service, please login to your Mobal online account to submit a cancellation request and choose a termination date: MyAccount If your service is terminated however, please be advised that your Wi-Fi plan will be permanently deactivated and so you will not be able to reactivate […]

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Money Back Guarantee

MBG Policy: If you’re not completely satisfied with your Wi-Fi for any reason, you can take advantage of our Money Back Guarantee. Simply send an email to our returns team within eight days of the activation of your service and tell us why you are not satisfied: returns@mobal.com Upon receipt of your request, our returns […]

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