Termination Requests

Cancellation Requests When you are ready to terminate your Wi-Fi service, please login to your Mobal online account to submit a cancellation request: MyAccount   Instructions Once you have logged in to your account, please click on the services tab (located at the top of the page) and then click on the “More Information” button […]

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Money Back Guarantee

MBG Policy: If you’re not completely satisfied with your Wi-Fi for any reason, you can take advantage of our Money Back Guarantee. Simply send an email to our returns team within eight days of the activation of your service and tell us why you are not satisfied: returns@mobal.com Upon receipt of your request, our returns […]

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