How to install the eSIM on an Apple device

Below is a step by step guide on how to request and install your eSIM on an Apple device. Step 1: Activation Code Creation Please complete this step 24 hours before you leave for Japan ( If you are already in Japan, please continue. ). Go to the ‘ Your eSIM Details’ email we sent […]

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Manual Network Selection (iPhones)

Connection Issues: If your device has failed to connect to the Docomo IIJ network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of […]

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