Billing Information: Once you have paid for the initial purchase of your eSIM, there will be no additional charges. This is a pre-paid data only eSIM and so there is also no need to update the payment method on your Mobal online account (MyAccount). As this is a pre-paid service, please be advised that it […]
Category: My Billing Details
Is My Information Secure?
Security Concerns: We can confirm that the Mobal website is SSL secure and it is regularly checked by an independent security service. Mobal Communications is committed to protecting your information during the initial order process and for the entire duration of your time as a valued customer. For more information, please review the: Mobal Group […]
Name Changes
Account Ownership: The account holder “Name” field within your Mobal online account (MyAccount) cannot be edited. This is because the original account holder will remain the account holder for life. This is to prevent long term problems on the account and issues surrounding the possibility of someone else being able to view your personal information […]