{"id":742,"date":"2023-03-30T13:04:55","date_gmt":"2023-03-30T13:04:55","guid":{"rendered":"https:\/\/support.mobal.com\/mobalpay\/?p=742"},"modified":"2025-01-23T14:23:51","modified_gmt":"2025-01-23T14:23:51","slug":"smbc","status":"publish","type":"post","link":"https:\/\/support.mobal.com\/mobalpay\/topup\/smbc\/","title":{"rendered":"How To Top-Up Using Cash at SMBC Bank (Mitsui Sumitomo Bank)"},"content":{"rendered":"<p>You can top up your MobalPay account using cash at an ATM in any Mitsui Sumitomo Bank (SMBC) branch. It can be a little daunting if you\u2019re not yet fluent in Japanese, so here\u2019s a step-by-step guide to help you through the whole process.<\/p>\n<p>Before you head to the bank, please note that <strong>cash transfers at SMBC Bank are only available between 8:45am and 6pm on business days.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\"  id=\"_ytid_67601\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\" src=\"https:\/\/www.youtube.com\/embed\/YP3tK_JJkww?enablejsapi=1&#038;rel=0&#038;autoplay=0&#038;cc_load_policy=0&#038;cc_lang_pref=&#038;iv_load_policy=1&#038;loop=0&#038;fs=1&#038;playsinline=0&#038;autohide=2&#038;theme=dark&#038;color=red&#038;controls=1&#038;disablekb=0&#038;\" class=\"__youtube_prefs__  epyt-is-override  no-lazyload\" title=\"YouTube player\"  allow=\"fullscreen; accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen data-no-lazy=\"1\" data-skipgform_ajax_framebjll=\"\"><\/iframe><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Select <\/span><b><span data-contrast=\"auto\">\u2018<\/span><\/b><b><span data-contrast=\"auto\">\u304a\u632f\u8fbc\u307f\u2019<\/span><\/b><span data-contrast=\"auto\"> (\u2018Transfer\u2019)<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When shown a warning about insurance claims and scams, choose<\/span><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><span data-contrast=\"auto\">\u2018<\/span><b><span data-contrast=\"auto\">\u3042\u3066\u306f\u307e\u3089\u306a\u3044\u2019<\/span><\/b><span data-contrast=\"auto\"> (\u2018No\u2019)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:780,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When asked to choose a transfer method, choose \u2018<\/span><span data-contrast=\"auto\">\u73fe\u91d1\u2019<\/span><span data-contrast=\"auto\">\u00a0(<\/span><span data-contrast=\"auto\">\u2018Transfer Using Cash\u2019<\/span><b><span data-contrast=\"auto\">)<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Enter your phone number, including hyphens.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:780,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When asked to set a customer number to\u202fregister this payee information for your next transfer (repeat a similar\u202ftransfer to this payee)\u202fselect <\/span><b><span data-contrast=\"auto\">\u2018<\/span><\/b><b><span data-contrast=\"auto\">\u6b21\u753b\u9762\u2019<\/span><\/b> <span data-contrast=\"auto\">(\u2018Next Screen\u2019)<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Enter the amount you\u2019d like to top up, in yen. Select \u2018<\/span><b><span data-contrast=\"auto\">\u78ba\u8a8d\u2019<\/span><\/b><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><span data-contrast=\"auto\">(\u2018Confirm\u2019) <\/span><span data-contrast=\"auto\">to progress<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When asked to enter your name in Katakana, you can choose \u2018<\/span><b><span data-contrast=\"auto\">\u82f1\u6570\u5b57\u5207\u66ff\u2019<\/span><\/b><span data-contrast=\"auto\"> (Alphanumeric Switching) to switch to the Latin alphabet.\u202fSelect <\/span><b><span data-contrast=\"auto\">\u2018<\/span><\/b><b><span data-contrast=\"auto\">\u6307\u5b9a\u2019<\/span><\/b> <span data-contrast=\"auto\">(Confirm) to progress.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When asked to select the payee\u2019s financial institution, choose \u2018<\/span><b><span data-contrast=\"auto\">\u4e09\u4e95\u4f4f\u53cb\u2019<\/span><\/b> <span data-contrast=\"auto\">(SMBC Bank).\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When asked to enter the first character of the payee\u2019s branch name, choose \u2018<\/span><b><span data-contrast=\"auto\">\u30a2\u2019<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">When asked to select the payee\u2019s branch name, choose \u2018<\/span><b><span data-contrast=\"auto\">\u30a2\u30aa\u30a4\u2019<\/span><\/b><span data-contrast=\"auto\"> (Aoi Branch).\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Select &#8216;<\/span><b><span data-contrast=\"auto\">\u666e\u901a\u2018<\/span><\/b><span data-contrast=\"auto\">to make an <\/span><b><span data-contrast=\"auto\">\u2018Ordinary Deposit\u2019<\/span><\/b><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">When prompted, enter your <b><span data-contrast=\"auto\">Account Number<\/span><\/b><span data-contrast=\"auto\">. This is unique to you, and can be found in your MobalPay MyAccount. Select\u00a0\u2018<\/span><b><span data-contrast=\"auto\">\u6307\u5b9a\u2019<\/span><\/b> <span data-contrast=\"auto\">(\u2018<\/span><span data-contrast=\"auto\">Next\u2019)\u00a0<\/span><span data-contrast=\"auto\">to progress<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">To confirm the details you\u2019ve entered, select \u2018<b><span data-contrast=\"auto\">\u78ba\u8a8d\u2019<\/span><\/b> <span data-contrast=\"auto\">(\u2018Confirm\u2019) <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">The cash terminals will now open. Insert the amount of cash you specified in the previous step. When you\u2019ve inserted your cash, select \u2018<b><span data-contrast=\"auto\">\u8aad\u53d6\u2019<\/span><\/b> <span data-contrast=\"auto\">(Close)<\/span> <span data-contrast=\"auto\">to close the terminals. The machine will now count your cash.<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">To confirm your details, select \u2018<b><span data-contrast=\"auto\">\u78ba\u8a8d\u2019<\/span><\/b> <span data-contrast=\"auto\">(\u2018Next\u2019) <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1\uff0e\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:780,&quot;335559991&quot;:420,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1\uff0e&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">That\u2019s it! Remember to take your receipt \u2013 your cash will be added to your MobalPay balance within two working days.\u202f<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">Most banks will charge a small fee for using their services to top up. You can find a full breakdown of each bank\u2019s fees <\/span><a href=\"https:\/\/support.mobal.com\/mobalpay\/topup\/how-to-top-up-using-cash\/\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">*If you would like to register payee for your next transfer, enter 4 digits of number to set it up.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">**<\/span><span data-contrast=\"auto\">If you don\u2019t yet have a Japanese phone number, you can enter \u2018070-1234-5678\u2032 at this step. This means that the bank won\u2019t be able to contact you if anything goes wrong with the cash transfer, so we\u2019d recommend getting a SIM with a real Japanese phone number. You can use your MobalPay card to get a <\/span><a href=\"https:\/\/www.mobal.com\/japan-sim-card\/\"><span data-contrast=\"none\">Mobal SIM<\/span><\/a><span data-contrast=\"auto\">, which will give you a real Japanese phone number, and a range of data plan options.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u00a0<\/span> <span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<div style=\"background: #e6f8ff;border: 3px solid #009dd6;padding: 15px;border-radius: 10px\">Please note, there is a delay from when you make your top-up payment to when we receive your funds from the bank. Because of this, it takes up to two business days before your payment gets into your MobalPay account. We will send you an email when your payment is in your MobalPay account.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can top up your MobalPay account using cash at an ATM in any Mitsui Sumitomo Bank (SMBC) branch. It can be a little daunting if you\u2019re not yet fluent in Japanese, so here\u2019s a step-by-step guide to help you through the whole process. Before you head to the bank, please note that cash transfers [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[140],"tags":[312,500,499],"class_list":["post-742","post","type-post","status-publish","format-standard","hentry","category-topup","tag-atm","tag-mitsui-sumitomo-bank","tag-smbc"],"_links":{"self":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/comments?post=742"}],"version-history":[{"count":12,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/742\/revisions"}],"predecessor-version":[{"id":871,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/742\/revisions\/871"}],"wp:attachment":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/media?parent=742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/categories?post=742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/tags?post=742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}