{"id":398,"date":"2022-12-07T16:09:55","date_gmt":"2022-12-07T16:09:55","guid":{"rendered":"https:\/\/support.mobal.com\/mobalpay\/?p=398"},"modified":"2025-09-11T04:48:37","modified_gmt":"2025-09-11T04:48:37","slug":"i-d-rejected","status":"publish","type":"post","link":"https:\/\/support.mobal.com\/mobalpay\/troubleshooting\/i-d-rejected\/","title":{"rendered":"I.D. Rejected"},"content":{"rendered":"<h6>Why was my I.D. upload rejected?<\/h6>\n<p>If your I.D. upload was rejected, please ensure that your I.D. meets the requirements shown below &#8211;<\/p>\n<ul>\n<li>You must upload a valid ID (eg. Residence card, Japanese driver&#8217;s license)<\/li>\n<li>Your I.D. must clearly show your name, address, date of birth and the expiration date<\/li>\n<li>Your I.D. cannot be blurry, cropped or redacted in anyway as this could affect your application<\/li>\n<li>The image you upload must not be a photocopy<\/li>\n<\/ul>\n<p>If there were any issues or if your original upload did not meet these requirements, you can re-upload your I.D. again directly from your Mobal online account (<a href=\"https:\/\/myaccount.mobalpay.com\">MyAccount<\/a>).<\/p>\n<p>To access your account, please click the link below and sign in using your login details:<br \/>\n<a href=\"https:\/\/myaccount.mobalpay.com\">MobalPay MyAccount<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why was my I.D. upload rejected? If your I.D. upload was rejected, please ensure that your I.D. meets the requirements shown below &#8211; You must upload a valid ID (eg. Residence card, Japanese driver&#8217;s license) Your I.D. must clearly show your name, address, date of birth and the expiration date Your I.D. cannot be blurry, [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[138],"tags":[268,279,284,280,283,285,270,281,282,286],"class_list":["post-398","post","type-post","status-publish","format-standard","hentry","category-troubleshooting","tag-failed","tag-i-d","tag-i-d-upload","tag-id","tag-id-upload","tag-re-upload","tag-rejected","tag-requirements","tag-restrictions","tag-reupload"],"_links":{"self":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/comments?post=398"}],"version-history":[{"count":7,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/398\/revisions"}],"predecessor-version":[{"id":1584,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/398\/revisions\/1584"}],"wp:attachment":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/media?parent=398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/categories?post=398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/tags?post=398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}