{"id":1401,"date":"2025-05-05T13:23:35","date_gmt":"2025-05-05T13:23:35","guid":{"rendered":"https:\/\/support.mobal.com\/mobalpay\/?p=1401"},"modified":"2025-09-11T03:40:39","modified_gmt":"2025-09-11T03:40:39","slug":"%f0%9f%9a%a8important-help-us-protect-your-prepaid-card-from-fraud","status":"publish","type":"post","link":"https:\/\/support.mobal.com\/mobalpay\/troubleshooting\/%f0%9f%9a%a8important-help-us-protect-your-prepaid-card-from-fraud\/","title":{"rendered":"Important: Help Us Protect Your Prepaid Card from Fraud"},"content":{"rendered":"<p class=\"\" data-start=\"147\" data-end=\"387\">Thanks for using our prepaid card!<br data-start=\"181\" data-end=\"184\" \/>Recently, there\u2019s been a rise in fraud targeting prepaid cards.<br data-start=\"297\" data-end=\"300\" \/>To help keep your money safe, please take a moment to review and follow the tips below.<\/p>\n<hr class=\"\" data-start=\"389\" data-end=\"392\" \/>\n<h3 class=\"\" data-start=\"394\" data-end=\"435\">Simple Tips to Keep Your Card Safe<\/h3>\n<p class=\"\" data-start=\"437\" data-end=\"627\"><strong data-start=\"437\" data-end=\"479\">Don\u2019t share your card info with anyone<\/strong><br data-start=\"479\" data-end=\"482\" \/>Your card number, expiration date, and security code (CVV) should be kept private.<br data-start=\"564\" data-end=\"567\" \/>Never send this info over social media, email, or chat apps.<\/p>\n<p class=\"\" data-start=\"629\" data-end=\"781\"><strong data-start=\"629\" data-end=\"667\">Stick to trusted websites and apps<\/strong><br data-start=\"667\" data-end=\"670\" \/>If a website looks sketchy\u2014strange wording, huge discounts, or just feels off\u2014don\u2019t enter your card info there.<\/p>\n<p class=\"\" data-start=\"783\" data-end=\"1248\"><strong data-start=\"783\" data-end=\"815\">Watch out for phishing scams<\/strong><br data-start=\"815\" data-end=\"818\" \/>Scammers often send fake emails or texts pretending to be us or your card company.<br data-start=\"900\" data-end=\"903\" \/>They might say things like \u201cYour card is locked\u201d or \u201cSuspicious activity found\u201d to scare you into clicking a link.<br data-start=\"1017\" data-end=\"1020\" \/>That link usually leads to a fake site asking for your card details.<br data-start=\"1088\" data-end=\"1091\" \/>Real companies won\u2019t ask for your card number or password through messages.<br data-start=\"1166\" data-end=\"1169\" \/>If something feels weird, don\u2019t click\u2014just go to the official website directly.<\/p>\n<p class=\"\" data-start=\"1250\" data-end=\"1397\"><strong data-start=\"1250\" data-end=\"1284\">Check your card activity often<\/strong><br data-start=\"1284\" data-end=\"1287\" \/>Keep an eye on your spending through online account. <br data-start=\"1343\" data-end=\"1346\" \/>If you see anything unusual, contact us right away.<\/p>\n<p class=\"\" data-start=\"1399\" data-end=\"1573\"><strong data-start=\"1399\" data-end=\"1436\">Think something\u2019s wrong? Act fast<\/strong><br data-start=\"1436\" data-end=\"1439\" \/>If you suspect fraud, pause your card immediately and get in touch with us.<br data-start=\"1514\" data-end=\"1517\" \/>The sooner we act, the better we can protect your money.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thanks for using our prepaid card!Recently, there\u2019s been a rise in fraud targeting prepaid cards.To help keep your money safe, please take a moment to review and follow the tips below. Simple Tips to Keep Your Card Safe Don\u2019t share your card info with anyoneYour card number, expiration date, and security code (CVV) should be [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[138],"tags":[],"class_list":["post-1401","post","type-post","status-publish","format-standard","hentry","category-troubleshooting"],"_links":{"self":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/1401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/comments?post=1401"}],"version-history":[{"count":2,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/1401\/revisions"}],"predecessor-version":[{"id":1557,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/posts\/1401\/revisions\/1557"}],"wp:attachment":[{"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/media?parent=1401"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/categories?post=1401"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.mobal.com\/mobalpay\/wp-json\/wp\/v2\/tags?post=1401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}