Your eSIM is currently linked (via the EID number) directly to the original phone the eSIM was installed on. This means that if you have now switched to a new phone, you will require a replacement eSIM. To request a replacement eSIM, please login to your Mobal online account (MyAccount): www.mobal.com/myaccount Once you have […]
Articles Tagged: switching
Data issues after switching back to Domestic SIM (iPhone Users)
Domestic SIM Issues If you are using an iPhone handset and you are unable to connect to cellular data after removing our SIM card / reinserting your domestic SIM card, you may be required to manually remove the APN (Access Point Name) profile that was installed for our service. On most iPhone handsets, you can […]