Refunded Transactions

Refund Delays: If you have recently contacted us about an issue on your account and a refund has been applied, please note that refunds can take 7-10 business days before they are returned to your account.  If after 10 business days you still can’t see your refund, please contact us and we can tell you […]

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How am I billed for my plan?

The billing procedure will vary depending on the specific plan that you have selected.   Short Term Plans If you select a short term plan (such as the 30/60/90 day options etc), you will be billed for the entire service period (minus any usage charges) as an upfront fee. Any additional usage charges that you […]

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