Declined Charges: If we have been unable to take payment for your most recent bill, your account will be partially locked down. While this restriction is in place, you will only be able to see details of the outstanding charge and the option to make payment for that specific bill. Once you have clicked […]
Articles Tagged: locked
SIM Not Supported (iPhone)
iPhone SIM Issues: If you are using an iPhone handset and you have received an error messages such as “Invalid SIM” or “SIM Not Supported” then this may indicate that your device has not been fully unlocked to accept SIMs/eSIMs from alternative service providers. The message often also states that the SIM is not supported […]