Frequencies Used

Required frequencies for network coverage: The Mobal ‘Japan Voice+Data eSIMs’ utilize the NTT Docomo network. The primary 3G / 4G frequencies used within Japan by this network are as follows: 3G Band 1 – 2100MHz 4G Band 1 – 2100MHz We would therefore recommend using a device that supports these 3G / 4G frequencies at […]

Read More

Manual Network Selection (iPhones)

Connection Issues: If your device has failed to connect to the DoCoMo network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

Read More

Can I use the eSIM in any other countries?

Roaming Capabilities: A Japan Voice+Data eSIM will only allow you to connect to the DoCoMo network within Japan. When you are outside of Japan, you will not be able to use the eSIM for calls, texts or cellular data access.  

Read More