Available Options: The guide below contains additional information on the various plans that we offer and instructions on how to make changes to your plan / how to submit a termination request from your online account. However, please be advised that the options available to you will vary depending on the plan that is currently […]
Articles Tagged: cancellation
Permanent Disconnection
Cancellation Requests: When you are ready to terminate your service, please login to your Mobal online account to submit a cancellation request: MyAccount If your service is terminated however, please be advised that your eSIM will be permanently disconnected / your phone number will be lost and so you will not be able to reactivate […]
Money Back Guarantee
MBG Policy: If you’re not completely satisfied with the equipment for any reason you can take advantage of our Money Back Guarantee. Simply email us at returns@mobal.com within 8 days of activation telling us why you are not satisfied and we will send you return instructions (if applicable). The Money Back Guarantee does not cover […]