Manual Network Selection (iPhones)

Connection Issues: If your device has failed to connect to the Docomo IIJ network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of […]

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Cellular Data Setup (iPhone)

Activating Data: To access cellular data service on your iPhone handset within Japan, you will need to: Switch your device off, insert the Mobal SIM card and switch your device back on again. Wait a moment for your device to connect to the network (if your device fails to automatically connect to the network, please […]

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Manual Network Selection (Android)

Connection Issues: If your device has failed to connect to the Docomo IIJ network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of […]

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