Tracking Cellular Data Usage

Monitoring Your Usage: Our apologies but we do not offer a data usage tracker for our pre-paid ‘Japan Tourist’ SIM cards and so if you would like to monitor your usage, you would be required to use your own tracker. On the majority of iPhone / Android handsets, you will have access to a built-in […]

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Cellular Data Setup (Android)

Activating Data: In order to access cellular data from your ‘Japan Tourist’ SIM card, please ensure that you have completed the steps below: – Ensure that the ‘Mobile / Cellular Data’ feature on your device is enabled – Ensure that you have created an APN (Access Point Name) profile using the correct settings … If […]

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Cellular Data Setup (iPhone)

Activating Data: To access cellular data service on your iPhone handset within Japan, you will need to: Switch your device off, insert the Mobal SIM card and switch your device back on again. Wait a moment for your device to connect to the network (if your device fails to automatically connect to the network, please […]

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Creating a Hotspot / Tethering

The Hotspot Feature Mobal Japan Tourist SIMs support use of the hotspot feature. The majority of smart phone handsets should allow you to share the data connection with multiple devices if you wish to. Skip to iPhone Guide Skip to Android Guide We are aware of some issues with this specific feature when using Google […]

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Fair Usage Policy

4G LTE Data A ‘Japan Tourist’ SIM card will provide you with 4G LTE cellular data access whenever possible for the full (8, 16 or 31 day) service duration. As with any other service of this type however, please note that connection speeds may be lower during peak times or in areas where the network […]

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Cellular Data Setup (Mobile WiFi Devices)

MiFi Devices: We can confirm that your ‘Japan Tourist’ data-only SIM card can be installed in any fully unlocked device (such as a phone, tablet or MiFi device etc) that supports the required 3G Band 1 (2100MHz) / 4G Band 1 (2100MHz) frequencies. If you have installed the SIM card in a MiFi device, please […]

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Using Google Maps

Navigation Services: We often get asked how much cellular data the Google Maps feature uses but unfortunately, this is a difficult question to answer as it depends on a variety of factors. When using Google Maps while driving however, you would usually find that this application uses no more than 10MB per hour. If there […]

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Data issues after switching back to Domestic SIM (iPhone Users)

Domestic SIM Issues If you are using an iPhone handset and you are unable to connect to cellular data after removing our SIM card / reinserting your domestic SIM card, you may be required to manually remove the APN (Access Point Name) profile that was installed for our service. On most iPhone handsets, you can […]

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