Account Closure: Your ‘Japan Tourist’ SIM card will be automatically disconnected at the end of the 8, 16 or 31 day service duration and so you will not be required to submit a termination request. If your Mobal service has been fully terminated and you would like to close your Mobal Account, simply send an […]
Category: Terminating Service
Data issues after switching back to Domestic SIM (iPhone Users)
Domestic SIM Issues If you are using an iPhone handset and you are unable to connect to cellular data after removing our SIM card / reinserting your domestic SIM card, you may be required to manually remove the APN (Access Point Name) profile that was installed for our service. On most iPhone handsets, you can […]