Collection Option When purchasing a ‘Japan Unlimited’ SIM card or a ‘Japan Tourist’ SIM card, you can choose to collect your order from one of our collection points (by selecting the “Pick-Up (Free)” option) during the checkout process. You will then be asked to choose a specific collection point from the list of options and […]
Category: Getting Started
Information you will receive via e-mail
Once your order has been placed, we may contact you periodically via email with additional updates. However, the first few emails that you will receive are very important! Order Confirmation Email This will contain a full summary of the order for your records. It will contain an order confirmation number (which can be used as […]
Inserting Your SIM Card
SIM Card Sizes: Your Mobal SIM card will be provided to you as a ‘Multi-Size’ SIM which means that you will be able to turn the SIM card into a Standard, Micro or Nano size SIM card (based on what you require for your handset). Depending on the product you have purchased, you will receive […]