Refunded Transactions

Refund Delays: If you have recently contacted us about an issue on your account and a refund has been applied, please note that refunds can take 7-10 business days before they are returned to your account. If after 10 business days you still can’t see your refund, please contact us and we can tell you […]

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Money Back Guarantee

MBG Policy: If you’re not completely satisfied with your Mobal SIM card for any reason, you can take advantage of our Money Back Guarantee. Simply send an email to our returns team within eight days of the activation of your service and tell us why you are not satisfied: returns@mobal.com Upon receipt of your request, […]

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