Adding Extra High Speed Data

Extra Data: If you have exceeded your high speed data allowance and you do not wish to wait for the allowance to reset on the 1st of the following month, you have the option (from your Mobal online account) to increase your allowance for the current month: www.mobal.com/myaccount Once you have logged in to your […]

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Cellular Data Setup (Android)

Activating Data: If you have selected a Japan Unlimited plan that includes cellular data, please ensure that you have completed these steps: – Ensure that the ‘Mobile / Cellular Data’ feature on your device is enabled – Ensure that you have created an APN (Access Point Name) profile using the correct settings … If you […]

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Cellular Data Setup (iPhone)

Activating Data: To access cellular data on your iPhone handset, you will be required to: Enable the ‘Cellular / Mobile Data’ feature Ensure that ‘4G LTE’ connections are enabled (if your device is 4G capable) For instructions on how to enable data and 4G LTE connections, please refer to the guides below.   Enabling Data […]

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Reducing Cellular Data Usage (Android)

We have included some suggestions below that will help you to reduce your cellular data usage. However, please be advised that these are only generic instructions for an Android handset and the steps may vary depending on your specific cell phone / the version of Android you have installed. Preventing applications from updating automatically: Please […]

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Reducing Cellular Data Usage (iPhone)

Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage – However, please be advised that these are only generic instructions for an iPhone handset and the steps may vary depending on your specific cell phone / the installed iOS.   Block Data Access For Specific […]

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