Manual Network Selection (iPhones)

Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

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SIM Not Supported (iPhone)

iPhone SIM Issues: If you are using an iPhone handset and you have received an error messages such as “Invalid SIM” or “SIM Not Supported” then this may indicate that your device has not been fully unlocked to accept SIM cards from alternative service providers. The message often also states that the SIM is not […]

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