Manual Network Selection (iPhones)

Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

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Manual Network Selection (Android)

Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

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Inserting Your SIM Card

SIM Card Sizes: Your Mobal SIM card will be provided to you as a ‘Multi-Size’ SIM which means that you will be able to turn the SIM card into a Standard, Micro or Nano size SIM card (based on what you require for your handset). Depending on the product you have purchased, you will receive […]

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