Cellular Data Setup (iPhone)

Activating Data: To access cellular data on your iPhone handset, you will be required to: Enable the ‘Cellular / Mobile Data’ feature Ensure that ‘4G LTE’ connections are enabled (if your device is 4G capable) For instructions on how to enable data and 4G LTE connections, please refer to the guides below.   Enabling Data […]

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Cellular Data Setup (Android)

Activating Data: To access the internet via Cellular Data, you will be required to – Enable the ‘Cellular/Mobile Data’ feature on your device Ensure that you have created an APN (Access Point Name) profile using the correct settings APN Settings: The Android version of the ‘Japan Unlimited v1’ SIM card is fully white in color […]

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Tracking Cellular Data Usage

Monitoring Your Usage: Please be advised that you can keep track of your high speed data allowance (which will vary depending on the plan that you have selected) directly from your Mobal online account. Once you have exceeded your high speed data allowance, your connection speed will be reduced (to a maximum of approximately 128Kbps) […]

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Adding Extra High Speed Data

Extra Data: If you have exceeded your high speed data allowance and you do not wish to wait for the allowance to reset on the 1st of the following month, you have the option (from your Mobal online account) to increase your allowance for the current month: www.mobal.com/myaccount Once you have logged in to your […]

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Reducing Cellular Data Usage (Android)

We have included some suggestions below that will help you to reduce your cellular data usage. However, please be advised that these are only generic instructions for an Android handset and the steps may vary depending on your specific cell phone / the version of Android you have installed. Preventing applications from updating automatically: Please […]

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Reducing Cellular Data Usage (iPhone)

Reducing Your Usage: We have included some suggestions below that will help you to reduce your cellular data usage – However, please be advised that these are only generic instructions for an iPhone handset and the steps may vary depending on your specific cell phone / the installed iOS.   Block Data Access For Specific […]

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