Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]
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Cellular Data Setup (iPhone)
Activating Data: To access cellular data on your iPhone handset, you will be required to: Enable the ‘Cellular / Mobile Data’ feature Ensure that ‘4G LTE’ connections are enabled (if your device is 4G capable) For instructions on how to enable data and 4G LTE connections, please refer to the guides below. Enabling Data […]
Issues Accessing Data (iPhone)
Manual Setup: If you are unable to access cellular data after following our guide, it is likely that your iPhone handset has failed to automatically download / install the APN configuration profile that’s required. As a solution, we would recommend that you manually download the required APN profile by clicking on the button below – […]