Billing Information: It is your responsibility to ensure that the billing information we hold on file for you remains up to date. Please be advised that your service may be disconnected / suspended if the payment method we hold for you is not kept up to date. If you use a credit / debit card […]
Articles Tagged: billing information
¥100 Authorization Charge
Unexpected Charges: If you have updated your payment method through your Mobal online account (MyAccount), our system will perform automatic security checks on the information provided. These checks will include an authorization against your payment method for a small amount (usually ¥100). Please rest assured that this is only an authorization and we will not […]
Your Online Account (MyAccount)
What’s “MyAccount”? Once you have placed an order with us, an online account (called “MyAccount“) will be created for you automatically and this will provide you with access to a variety of features and information about your Mobal plan. Your account will look similar to the images shown below for both the desktop and mobile […]