Why am I being asked for a Pass code? (3DS)

3DS Verification: ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced by Visa and MasterCard. When placing an order online, your Visa or MasterCard issuer may request an additional security check to ensure it is you placing the order. They will do this by sending you a One-Time Passcode to […]

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Ordering Additional Items

Extra Items: Additional items can be purchased directly from your Mobal online account: www.mobal.com/myaccount You can purchase a new phone, a replacement travel adapter set or a SIM card adapter set. Once you have logged in to your online account, please visit the “Services” section and then click on the “More Information” button next to […]

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Adding Extra High Speed Data

Extra Data: If you have exceeded your high speed data allowance and you do not wish to wait for the allowance to reset on the 1st of the following month, you have the option (from your Mobal online account) to increase your allowance for the current month: www.mobal.com/myaccount Once you have logged in to your […]

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