Why am I being asked for a Pass code? (3DS)

3DS Verification: ‘3D Secure’ or ‘3DS’ is a relatively new security feature that has been introduced by Visa and MasterCard. When placing an order online, your Visa or MasterCard issuer may request an additional security check to ensure it is you placing the order. They will do this by sending you a One-Time Passcode to […]

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Inserting Your SIM Card

SIM Card Sizes: Your Mobal SIM card will be provided to you as a ‘Multi-Size’ SIM which means that you will be able to turn the SIM card into a Standard, Micro or Nano size SIM card (based on what you require for your handset). Depending on the product you have purchased, you will receive […]

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