Available Options: The guide below contains additional information on the various plans that we offer and instructions on how to make changes to your plan / how to submit a termination request from your online account. However, please be advised that the options available to you will vary depending on the plan that is currently […]
Articles Tagged: cancellation
Permanent Disconnection
Cancellation Requests: When you are ready to terminate your service, please login to your Mobal online account to submit a cancellation request and choose a termination date: MyAccount If your service is terminated however, please be advised that your SIM card will be permanently disconnected / your phone number will be lost and so you […]
Money Back Guarantee
MBG Policy: If you’re not completely satisfied with your Mobal SIM card for any reason, you can take advantage of our Money Back Guarantee. Simply send an email to our returns team within eight days of the activation of your service and tell us why you are not satisfied: returns@mobal.com Upon receipt of your request, […]