No Service / Intermittent service since April 15th 2024

We are sorry to hear that you are experiencing connectivity issues and for any inconvenience it may be causing you. On April 15th 2024, the Softbank network began decommissioning its remaining 3G cell towers which unfortunately will cause some temporary connectivity problems that are outside our control. We expect the connection to stabilize as soon […]

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Manual Network Selection (Android)

Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

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Manual Network Selection (iPhone)

Connection Issues: If your device has failed to connect to the Softbank network automatically (most devices will display an error message such as “No Service” or “Emergency Calls Only” if this is the issue), we would recommend that you perform a network search and try manually selecting the network instead. On the majority of up […]

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