2 Month Billing Delay

Usage Fees: As your usage reports are passed on to us with a delay (of approximately 1-2 months), please be advised that any usage fees you have incurred will also be billed with a delay. This will include the fees for any outbound calls you have placed / any outbound SMS text messages you have […]

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Usage Rates

To view the usage rates for your specific plan, you will be required to login to your Mobal online account by visiting: www.mobal.com/myaccount Once you have logged in to your account, please visit the “Services” section (by clicking on the button at the top of your account) and then click on the “More Information” button […]

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How am I billed for my plan?

Please be advised that the billing procedure will vary depending on the specific plan that you have selected. For additional information, please refer to the guides below – Short Term Plans If you select a short term plan (such as the 30/60/90 day options etc), you will be billed for the entire service period (minus […]

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Calls to Toll Free Numbers/Collect Calls

Chargeable Calls: Please be advised that all calls are chargeable and this includes calls to “Toll-Free’ numbers / “Collect Calls”. These will be registered as standard calls and charged at the specified rate for the country in which you are currently located. For instructions on how to view the usage rates for your specific service, […]

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