USA Coverage Issues

Due to changes with the setup of your Mobal service, some customers will experience no coverage in the US. In this case you may see the error “No Service” or “Emergency calls only”. What has changed? For coverage in the US, your Mobal service will use the AT&T network. As their 2G service shut down at […]

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What kind of phone number do I get?

Your SIM card will be assigned a US phone number at the point of activation. The phone number will be in the format +1 ??? ??? ???? Although we do not provide a choice of area codes, we will request for one relative to your US billing ZIP code where applicable. Please note we cannot […]

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What kind of phone number do I get?

Your Mobal SIM card will be assigned both a US and a UK phone number. These phone numbers will be listed on the ‘SIM Card User Guide’ included with your order. Your contacts can call you on either phone number but you will find that the US number is useful for your contacts back home […]

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