Europe Plus – Getting Started

Thank you for purchasing your ‘Europe Plus’ service from Mobal! You are on your way to enjoying fast data, FREE incoming calls and FREE incoming texts in over 100 countries. Keep reading below to find out how to get started… IMPORTANT: Your Europe Plus Service must be activated before use! When you receive your order, […]

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Why hasn’t my SIM card been activated / assigned a phone number?

If you haven’t already, you will need to visit https://www.simactivations.com to submit an activation request and choose your required service start date / service duration etc. When we have received your request, we will begin the activation process two business days before the start date you have selected (as activation can take up to two […]

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Inmarsat Prepaid SIMs – Expiry Information

Every SIM has an expiry date depending on the type of prepaid package purchased. The clock starts ticking as soon as the SIM is activated. If you top up your SIM before your prepaid package expiry date, any remaining units will be rolled over and included in your new package. If you do not top […]

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Iridium Pre Paid SIMs – Expiry Information

Every pre paid SIM has an expiry date depending on the type of pre paid package purchased. The clock starts ticking as soon as the SIM is activated. If you top up your SIM before your pre paid package expiry date, any remaining minutes will be rolled over and included in your new package. If […]

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