Reconnecting your ‘Japan Unlimited’ SIM card

If you originally selected one of our short-term plans (30/60/90 days), please be advised that your SIM card will be permanently disconnected at the end of the service period. Should you wish to use the ‘Japan Unlimited’ service again, you would be required to purchase and activate a new SIM card. However, if you selected […]

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Reconnecting your ‘Europe Plus’ SIM card

Please note if you have not used your SIM recently (within the last 30 days) we are unable to reconnect the service and you will need to purchase a new SIM – You can do this online at: www.mobal.com/europe-sim-card/ If your Mobal ‘Europe Plus’ SIM card has recently been disconnected and you would like to […]

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Reconnecting your ‘Mobal World’ SIM card

If your Mobal SIM card has been deactivated due to the payment method being invalid, please login to your Mobal online account (MyAccount) to update your billing information. When we have received your update, your SIM card will be reactivated within 1-2 business days. If your Mobal SIM card has been deactivated for any other […]

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