Thank you for purchasing your ‘Europe Plus’ service from Mobal!

You are on your way to enjoying fast data, FREE incoming calls and FREE incoming texts in over 100 countries. Keep reading below to find out how to get started…

IMPORTANT: Your Europe Plus Service must be activated before use!

When you receive your order, simply follow the instructions on your user guide to access our activation website and choose your required service start date.

SIM Activation Website

Please be advised that activations can take up to 2 business days to process and so we would always recommend that you submit your activation request at least 2 business days prior to your required start date.

When we have received your request, we will begin the activation process two business days before your chosen start date. Once complete, you will receive a confirmation email containing the phone number you have been assigned.

SIM Card User Guide:

Your ‘SIM Card User Guide’ will be included in your package but if you need to download an additional copy, please visit the link below:

Europe Plus SIM Card User Guide


For extra help and advice, handy hints, and answers to frequently asked questions about using your Europe Plus’ service, please visit our online support pages found HERE