How am I billed for usage?

The billing cycle will depend on the service type you select upon activation as detailed below. Short-Term Use If the SIM card is activated for a set period of 30/60/90 days, you will be billed for the whole service period immediately. Call and text usage will be billed as and when we receive a breakdown […]

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Can I Change My Plan?

Yes! The options to change, suspend or terminate the plan are detailed below. Short-Term Use If the SIM card is activated for a set period (15/30/60/90 days), the service will be permanently disconnected at the end of your selected period. The SIM cannot be reused so you would need to purchase a new SIM for […]

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Can I Extend My Service?

If your service is currently active and you wish to extend the service then all you need to do is either email extend@mobal.com or call us on +1 212 785 5800 to request. You will need to ensure the payment method on your account is up to date before requesting and this can be done […]

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